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We like to hear from you!
You can ask a question, ask for help or file a
complaint in different ways. Via Internet, telephone or at one of
our branches: contact us the way you prefer.
Discover how you can easily
switch to ING!
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Via Internet
One of our customers representatives officers
will contact you
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Via telephone: 02 464 60 04
Please contact
Phone’Bank.
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Automated service (computer-generated
voice)
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Around the clock (24 hours a day, 7 days a
week)
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For transactions
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Our employees
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Mondays to Fridays from 8 a.m. to 10 p.m. and
Saturdays from 9 a.m. to 5 p.m.
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For more complex transactions and info
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Home’Bank Helpdesk
If you have any questions about Home’Bank,
please consult the frequently asked questions and answers on the
Home’Bank helpdesk page. If you cannot find
your answer there, you can also find the telephone number of the
Home’Bank helpdesk and an online form to ask your question by
email.
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Visit us
You can search the ING branch closest to you by
address, or facilities/services like a
Self’Bank. Subsequently, you can check the
opening hours of this ING branch and you will see a map which will
help you to find the ING branch.
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Opening a free account or Home’Bank subscription
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