Contact  

We like to hear from you!

You can ask a question, ask for help or file a complaint in different ways. Via Internet, telephone or at one of our branches: contact us the way you prefer.

Discover how you can easily switch to ING!

Via Internet

One of our customers representatives officers will contact you

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Via telephone: 02 464 60 04

Please contact Phone’Bank.

Automated service (computer-generated voice)

Around the clock (24 hours a day, 7 days a week)

For transactions

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Our employees

Mondays to Fridays from 8 a.m. to 10 p.m. and Saturdays from 9 a.m. to 5 p.m.

For more complex transactions and info

Home’Bank Helpdesk

If you have any questions about Home’Bank, please consult the frequently asked questions and answers on the Home’Bank helpdesk page. If you cannot find your answer there, you can also find the telephone number of the Home’Bank helpdesk and an online form to ask your question by email.

Visit us

You can search the ING branch closest to you by address, or facilities/services like a Self’Bank. Subsequently, you can check the opening hours of this ING branch and you will see a map which will help you to find the ING branch.

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Opening a free account or Home’Bank subscription

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