in the spotlight!
Business’Bank in practice
What do you need to know on the day Business’Bank is launched? Read this important information:
You manage both private and business accounts with ING?
In the past, you may have used Home’Bank or Home’Bank Plus to manage both your private and business accounts. From now on, however, your private accounts will only be available in Home’Bank and your business accounts will only be available in Business’Bank. But don’t worry. You will automatically have access to both services. You do not need to do anything further.
And if I use one or more accounts for both private and business purposes? You can choose where to manage such accounts via "My settings". Find out how in our interactive demo. In the demo menu, click on "How can I personalise my Business’Bank?", then "Business’Bank settings" and finally "Availability of accounts > Edit".
You use our mobile banking apps?
When creating a profile for our smartphone and tablet apps, you will be asked which service you wish to connect to: Home’Bank or Business’Bank? If you wish to use both your private and your business accounts for mobile banking, you may have to create an additional Mobile Banking user profile.
How do I create an additional profile?
- On smartphones, there are 2 ways: open the app and tap “Mobile Banking > Profiles (top right) > Add" or on "Info > Profiles > Add”.
- On tablets, open the app and tap the "Plus icon" that appears at the bottom left of the list of existing users.
You have saved beneficiaries?
If you use both Home’Bank and Business’Bank and your navigation setting is switched on, you will be able to manage all your beneficiaries together from now on. You can either view all your beneficiaries as one list or select which should be visible only in Home’Bank or Business’Bank or both. This is handy if, e.g., you have the same energy provider for your home and your business.
More information about how to manage your beneficiaries can be found in our interactive demo : in the demo menu, click on “How can I personalise my Business’Bank?", then “My settings > Business’Bank settings” and finally "Beneficiaries > Modify".
You use Home’Bank Plus Offline?
In this case, please note that Home’Bank Offline is linked to Home’Bank, and Home’Bank Plus Offline to Business’Bank. If you want to manage both your private and business accounts offline, you may have to create an additional user in your software program for the profile you do not have yet: Home’Bank or Home’Bank Plus. Offline banking with Home’Bank (Plus) Offline is only available for ING business customers.
Any further questions?
Read the FAQ about the launch of Business’Bank.