Ease your workload by giving others access to your business account
Your journey starts here
Are you sometimes too busy to manage your bank accounts or get the information your accountant needs sent over? Setting up a power of attorney is an easy way to share the workload. Your accountant, a trusted employee or family member can access your business account and act on your or your company’s behalf.
Easy to manage and you stay in control
When you give someone power of attorney, you choose what they are allowed to do. Whether it’s just to keep an eye on the balance, or make payments, you decide!
Managing your mandate holders is easy too. Checking who has access, adding and removing people or changing the level of access can all be done online, 24/7 from the comfort of your office or home
A power of attorney is an authorisation granted to one or more persons to manage business account(s) in your name. The person you give this authorisation to is called a mandate holder. They can, within limits you decide, use your account to make payments, view balances, download statements and carry out other banking operations. You remain the legal account holder and, as such, you are responsible for all the mandate holder’s actions.
Anyone over the age of 18 can be a mandate holder, although some exceptions might occur based on legal reasons. If the person is an ING customer you simply add them to your business account(s) via Business'Bank, just send us the details via this online form.
There are 3 levels of access that you can give a mandate holder:
· View: the mandate holder can view account statements and balances
· Encode: the mandate holder can prepare payments and put them in the payment basket
· Sign: the mandate holder can sign and validate payments (both their own and those in the payment basket)
You can place additional restrictions on the ‘sign’ level:
· Sign alone or co-sign* with other mandate holders
· Sign payments alone or co-sign* in one or more groups
*Co-signing will soon be possible in Business’Bank. In the meantime you can request this type of power of attorney via this online form.
Log into your account, go to the profile menu and select Access management. This is where you see who has access to your account and where you can add and remove powers of attorney. Watch the video below for a more detailed explanation on managing your powers of attorney.