What is a power of attorney in detail?

A power of attorney is an authorisation granted to one or more persons to manage business account(s) in your name. The person you give this authorisation to is called a mandate holder . They can, within limits you decide, use your account to make payments, view balances, download statements and carry out other banking operations. You remain the legal account holder and, as such, you are responsible for all the mandate holder’s actions.

Who can be granted a power of attorney?

Anyone over the age of 18 can be a mandate holder, although some exceptions might occur based on legal reasons. If the person is an ING customer you simply add them to your business account(s) via Business'Bank, just send us the details via this online form.

What are the different levels of power of attorney?

There are 3 levels of access that you can give a mandate holder: View: the mandate holder can view account statements and balances Encode: the mandate holder can prepare payments and put them in the payment basket Sign: the mandate holder can sign and validate payments (both their own and those in the payment basket) You can place additional restrictions on the ‘sign’ level: Sign alone or co-sign* with other mandate holders Sign payments alone or co-sign* in one or more groups *Co-signing will soon be possible in Business’Bank. In the meantime you can request this type of power of attorney via this online form.

How do I set up a power of attorney?

Log into your account , go to the profile menu and select Access management . This is where you see who has access to your account and where you can add and remove powers of attorney. Would you like to add a mandate holder? Then you need his or her national number. This can be found on the back of the identity card and consists of 11 digits. Watch the video below for a more detailed explanation on managing your powers of attorney.

Give access to others on your professional account