Question 1

The automatic payment method

Accepted Answer

With a direct debit in euro (SEPA), you give a creditor permission to automatically deduct the amount of an invoice in euros from your account. You do not have to do anything if the amount of the recurring invoices is not always the same.

There are two types of SEPA direct debit:

SEPA Core Direct Debit
SEPA Business to Business Direct Debit.

Question 2

Practical and Europe-wide

Accepted Answer

You can request a direct debit to be set up to pay bills in euro to a creditor in Belgium or elsewhere in Europe (SEPA area).

Question 3

How can I set up a direct debit in euro (SEPA) ?

Accepted Answer

Contact your supplier and request to pay via direct debit.
Activate your direct debit by authorizing your supplier to debit your account.
Track and manage the payments linked to your direct debit via Business'Bank.

Question 4

How can I manage a direct debit in euro (SEPA) ?

Accepted Answer

To cancel a direct debit in euro (SEPA), you need to contact your supplier directly. You can block the payment or request a refund via Business'Bank.

Question 5

Charges

Accepted Answer

Consult the

Question 6

How can I register my B2B mandate ?

Accepted Answer

A B2B mandate is a direct debit mandate authorizing a creditor to debit the account of its customer (professional).

A user having full mandate on the debit account can register the mandate himself on Business Bank.

More information about this registration is available by clicking on the link hereunder.

Attention: a transaction performed in the context of a B2B direct debit cannot be refunded.