As a private customer , take contact with the other bank to know what to do. They will take care about everything. This service is not available for the ING professional current account.

Call our Client Services

The balance on your account is lower than 30 euros ? And there is only one product linked to your account like a credit card, an ING Cash Reserve, an insurance or some investments but no mortgages? Then you can call us via your ING Banking app . You can also find back the phone number on the bottom of this page.

Close your account in a branch

Does your account not meet the conditions to be closed online or via our client services? The balance on your account is higher than 30 euros and you are not able to transfer it to another account via your ING Banking app or Home'Bank/Business'Bank? And/or you have a mortgage or several products linked to your account like a credit card, a ING Cash Reserve, an insurance or some investments? Then book an appointment in your branch here .

How do I close my ING account online?