Q: How do I change my e-mail address?

If you are a User and wish to modify the email address you use to login , please contact your Subscription holder . If you are a Subscription holder and wish to modify the email address you use to login, please call the ING Helpdesk /Business : +32 2 464 60 04 - Monday to Friday from 8 a.m. to 6 p.m.

Q: How many users can I create in total?

There is no limit to the number of Users per subscription. However, keep in mind that as a Subscription holder, you are responsible for every user you create, including their actions in the tool. Make sure your Users have the proper mandate on the accounts they handle , as required by the General Data Protection Regulation (GDPR).

Question 1

How do I change my e-mail address?

Accepted Answer

If you are a User and wish to modify the email address you use to login, please contact your Subscription holder.
If you are a Subscription holder and wish to modify the email address you use to login, please call the ING Helpdesk /Business:
+32 2 464 60 04 - Monday to Friday from 8 a.m. to 6 p.m.

Question 2

How many users can I create in total?

Accepted Answer

There is no limit to the number of Users per subscription. However, keep in mind that as a Subscription holder, you are responsible for every user you create, including their actions in the tool. Make sure your Users have the proper mandate on the accounts they handle, as required by the General Data Protection Regulation (GDPR).