Watch the video and find all the frequently asked questions about group of payments.
Groups of payments
Group of payments enables you to create groups with draft payments and add these payments as much as you want and whenever you want to the basket.
It is an alternative for standing orders or uploading payment files.
This can help you to
create your recurrent payments
- much faster
- with less chance to forget some of them
- with less change to make mistakes
group these recurrent payments on a logical way
(see next questions for more details)
Preparation:
- Create a "New group" for some recurrent payments that belong together
- Add the payments in this group
Each time the payments must be executed:
- Navigate to the group page
- Verify the payments of the group and update them if needed
- Add the payments to the basket
- Go to the basket and send the payments to Business' Bank for signing.
Step 1: Navigate to Payments > Groups
Step 2: Click on "New group"
Step 3: Give the group a name
Step 4: Optionally: add a remark in the additional note
Step 5: Optionally: Fill in "Transfer from"
Fill this account only in case all payments of this group must happen with the same account.
Step 6: Click "Save"
The group is now added to the list on the "Groups of payments" page.
Step 1: Navigate to Payments > Groups
Step 2: Select a group from the list (to expand) and click on "View payments"
Step 3: Click on "New payment"
Step 4: Fill in the payment details and click on "Add to group"
Remark:
In case you filled in an account in the group detail, this account will be used automatically for all payments. If not, you can choose an account for each payment.
Step 1: Navigate to Payments > Groups
Step 2: Select a group from the list (to expand) and click on "View payments"
Step 3: Hoover the payment and click on the "Edit" button that appears.
Step 4: Update the payment details and click on "Save"
Step 1: Navigate to Payments > Groups
Step 2: Select a group from the list (to expand) and click on "View payments"
Step 3: Add the payments to the payment basket:
- Click on "Add all to basket" OR
- Select 1 or more payments and click on "Add selection to basket"
Then:
- are the selected payments copied to the basket with todays date in the memo date
- a message is displayed (for a few seconds) with a link to go to the basket.
Step 4: Go now to the basket to send the payments to Business' Bank for signing.
Step 1: Navigate to Payments > Groups
Step 2: Select a group from the list (to expand) and click on "View payments"
Step 3: Select the payments that need to be deleted from the group.
Step 4: Click on "Delete selection" and then on "Confirm" in the "Remove x payments from group" popup
On the "Groups of payments" page (Go to Payments > Groups), the groups can be ordered on different ways:
- "Last updated" : Last update group comes first (Default way to order)
- "Name: A to Z" : Alphabetically ordered on the group name from A to Z
- "Name: Z to A" : Alphabetically ordered on the group name from Z to A
Option 1:
- Step 1: Navigate to Payments > Groups
- Step 2: Select a group from the list (to expand) and click on "Edit"
- Step 3: Update the details of the group and click on "Save"
Option 2:
- Step 1: Navigate to Payments > Groups
- Step 2: Select a group from the list (to expand) and click on "View payments"
- Step 3: On the group page, click on "Edit details" in the group details section
- Step 4: Update the details of the group and click on "Save"
Option 1:
- Step 1: Navigate to Payments > Groups
- Step 2: Select a group from the list (to expand) and click on "Delete"
- Step 3: Click on "Confirm" in the "Delete group of payments" popup.
Option 2:
- Step 1: Navigate to Payments > Groups
- Step 2: Select a group from the list (to expand) and click on "View payments"
- Step 3: On the group page, click on "Delete" in the group details section
- Step 4: Click on "Confirm" in the "Delete group of payments" popup.
As a local user you can see all the groups of payments, except when you don't have the permission to an account that is used in the group on group level or in one of the payments of the group.
Ask the subscription holder to check your permission to accounts in Configuration > User management > Manage Access and privileges
The following message is displayed on the group:
What happens?
This group with this message contains a "Transfer from" account in the group details that can't be used for doing payments.
This is possible because:
- the account is closed or the mandate is lost
- the account is hidden in Business'Bank
- you are currently not allowed to do payments with this account (for any reason)
After replacing the account in the group details:
- will for each payment in the group the "Account from" be adapted to the new account
- will the message disappear
- will you be able to add the payments of this group again to the basket
An error message is displayed on one or more payments in a group:
What happens?
- The payment contains a "Transfer from" account that can't be used for doing payments. The reason is mentioned in the error message:
- You will not be able to select this payment to add it to the basket
After replacing the account in the payment:
- will the message disappear
- will you be able to add the payment again to the basket