Install the app
Open itsme on your mobile and follow instructions
Download itsme®Connect, share your data and pay securely and easily!
With the itsme app, you can connect to ING Business'Bank and sign payments online from a PC/laptop and now also from your smartphone. Thanks to the itsme app, you now have the choice between a card reader or your smartphone to log in and sign transactions in your Business'Bank. As an extremely secure way of confirming your identity, itsme makes it easier than ever to access a whole range of online services.
Truly Mobile
itsme lets you confirm your identity with your smartphone. So you can log in to your Business'Bank and sign transactions wherever you want, without having to carry your card reader!
In addition you can now also use your itsme account to identify yourself when you become an ING client, open an ING Lion Account or when you have to update your identity details.
You can even sign legally binding documents (eg. Cash facility contract, … ) with your itsme account, wherever you are!
Easy to use
Once you have itsme set up on your smartphone, all you have to do is enter your PIN or use your Touch ID or Face ID to confirm your login, payment requests, etc.
Extremely secure
itsme uses the data on your electronic identity card (eID), smartphone SIM card and your actual smartphone to create a very secure and unique ID.
Beyond banking
You can also use itsme to confirm your identity for other services as well: e.g. government services, webshops, etc. Find out more via itsme.be.
Tax on web
itsme makes it easier than ever to file your annual tax return. Use it to log in to Tax-on-web quickly and securely and do your taxes online. Go to Tax-on-web
Belgian Mobile ID is a consortium that brings together Belgium's leading banks and mobile telecom providers. These major digital players have joined forces to create the Belgian reference in the fields of mobile identity and digital privacy.
The itsme app is the result of their research. It allows all Belgian citizens with a smartphone and an identity card to log in securely to a number of sites and apps that require digital interaction.
itsme provides each Belgian citizen with a unique and secure mobile identity. Such that there can no longer be any doubt about the identity of the person trying to enter a secure site or sign a transaction or electronic document online.
itsme is your secure key, letting you log in to Business'Bank and sign transactions without your bank card or ING card reader.
itsme is an extremely secure way to log in and sign transactions in Business’Bank. The system works by linking the unique data contained in your electronic identity card with that of the SIM card in your smartphone. Together with the 5-digit itsme PIN known only by you, this unique mobile identity ensures maximum security for your e-banking and other online services. Read more about how secure itsme is on the itsme website.
The offer of "itsme” (or "Belgian Mobile ID”) services and "itsme for ING BE” (or "Belgian Mobile ID for ING BE”) services is valid subject to acceptance by ING Belgium S.A. and by Belgian Mobile ID S.A. and subject to mutual agreement. The terms and conditions (General Terms and Conditions and other supplementary information) are available, for the "itsme” services, at itsme.be and, for the "itsme for ING BE” services, from any ING branch or at ing.be.
The "itsme” services are provided by Belgian Mobile ID SA (Place Sainte-Gudule 5, 1000 Brussels - VAT 0541.659.084 - BE64 0017 1071 6652) and offered by ING Belgium S.A./nv. (partner of Belgian Mobile ID S.A.) and the "itsme for ING BE” services are provided by ING Belgium S.A./nv.
See how to enroll itsme with ING
Open itsme on your mobile and follow instructions
Download itsme®You'll be taken to Business'Bank. Log in as usual
Log in to Business'BankChoose your 5-digit PIN via the itsme app
You are ready!If you already installed itsme via a different provider, all you have to do is link it to ING. You can then use the itsme app to log in and sign transactions in Business’Bank. Click the button below and log in one last time with your card reader.
You can unblock your itsme account via Business'Bank. Log in with your bank card and card reader and follow the instructions.
No. Your itsme account is based on the unique combination of your smartphone, your SIM card and your itsme code. For your own security, it is therefore not possible to use the same itsme account on a different device or with a different mobile number.
If you want to change the mobile number linked to your itsme account, you will need to contact itsme directly to have your account reset. You will then be able to re-install the itsme app on your smartphone and create a new account.
To configure itsme on your new device, please follow one of these steps:
Option 1 (if your itsme account was initially created with ING as identifier) :
On your new mobile phone
1) Download the itsme app (if this is not yet done)
2) Enter your phone number and select 'Reactivate' on the popup
3) Select ING, log in and follow the steps
4) A code will be sent to you by text message. Enter it in the app
5) Choose your 5-digit PIN and confirm it
Option 2 (if your itsme account was initially created with your electronic ID card) :
On the itsme.be web site via eID
1) Block your account with your mobile number and your place of birth
2) Validate the information and wait for the confirmation message
3) Reactivate your account through the website
We recommend that you block your itsme account via the itsme website. Bear in mind that once your account is blocked, you will no longer be able to use it to access any of the services previously linked to your itsme account. We also recommend that you block your ING Banking mobile profile via Business’Bank.