E-banking

How to import your Home'Bank offline database into ING Multi Mandate

You wish to retain the transactions stored in your Home'Bank Plus Offline database? Here are the steps to follow.

You can import your Home’Bank Plus Offline database into ING Multi Mandate.

If you are a "Subscription holder", call us at +32 2 464 60 04 and ask us to activate the Home'Bank Plus Offline database import button in ING Multi Mandate.


We will create a ticket and call you back when the upload button is activated.

Go then to the ING Multi Mandate homepage and click on the " Import" button at the top of the page.

Then follow the steps.


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Are you having trouble importing your database?

If you are having issues importing your database, don't hesitate to contact the ING Helpdesk / Business at :

  • +32 2 464 60 04 - Monday to Friday from 8 a.m. to 6 p.m.