Incoming Payments

Payment system for your online shop

ING ePay

With our online payment system ING ePay, you choose which payment methods to accept online. You also have constant access to your online transactions and revenue.

  • Free trial

    Add a trial version to your webshop now and test the system with fictive payments.

  • Most payment methods

    Bancontact, Maestro, V-Pay, Visa, MasterCard, iDeal and bank transfer. Never miss out on an order again! You choose when you want the money paid into your ING account, for example every day.

  • Free, easy installation

    You simply install a free plug-in and the payment page will start working immediately on online shop software such as Magento, WooCommerce, OS Commerce and Prestashop. For other software packages or self-made websites, we will explain step by step how it works.

  • Help is at hand

    Organise everything with ING: your contract, setting up your payment page and processing your payments.

  • Online checkout always accessible

    You can sign in on your smartphone, tablet or computer.

  • E-commerce beginners
  • Merchants who want to have an online presence in addition to their physical shop
  • Web designers who need an online payment system for their customers' websites
  • Existing online shops
  • Institutions and associations that want to receive online gifts and orders

To try out ING ePay for free, simply request a test account. All you have to do is enter your e-mail address, company name and password. With this account you can add the payment page to your online shop and use test payments to try it out. If you then decide to use this payment system, the terms are as follows:

  • You have an ING account for professional use. We will transfer your customers' payments into this account.
  • You have an active CBE number.
  • Your online shop is ready and online.
  • Your offered products are clearly visible.
  • Your general terms and conditions are provided in your online shop.
Fixed amount Percentage
Monthly costs Free
(€12/month from September 2017)
Transactions on your online shop
Bancontact 0.15 euros per transaction 1.5% of the purchase amount
Maestro/V-Pay 0.15 euros per transaction 1.5% of the purchase amount
Visa/MasterCard 0.15 euros per transaction 1.9% of the purchase amount
Transfer free free
iDeal 0.49 euros per transaction
Refunds by the merchant €0.25 per refund
Chargeback by the customer €27.50 per chargeback

Who processes the payments?

  • ING Netherlands installs the payment methods and processes all payments. The bank also arranges all your chargebacks and refunds.
  • The monthly fee is payable to ING Belgium as of 1 August.

How much you pay each month for ING ePay depends on the payment method your customer uses , the price of the products sold and the number of transactions.

An example with Bancontact: suppose that you sell a product costing 10 euros on your online shop. You pay ING 1.5% of the price per product sold. In this case, you pay 15 cents.

This month, 100 customers buy that product. They pay using Bancontact. The calculation below shows what you will pay for ING ePay this month:

  • 12 euros + (0.15 euros x 100 Bancontact transactions) + ((1.5% x 10 euros sales price) x 100 products sold) = 42 euros per month
  • That amounts to 12 euros in monthly fees, 15 euros for 100 bancontact transactions and 0.15 euros per product sold.

Call us on +32 2 464 64 04 from Monday to Friday between 8.00 am and 10.00 pm and Saturday between 9.00 am and 5.00 pm or send an e-mail to business.solutions@ing.be.

Request your test account

Enter your name, email address and company name and try out ING ePay straight away!

Open my test account
Request ING ePay now

You choose the payment methods your customers can use.

Put your payment page online

Get going and find your first happy customer.

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