Copy mandates from a mandate holder to another
You are in the mandate management Help section and not within our secure environment. If your Business’Bank or Telelink@Isabel session expires, all you have to do is reconnect. To avoid your secure session expiring, click on the screen of your Business’Bank or Telelink@Isabel session every 5 minutes.
Purpose of the screen
On this screen, you see the mandate holder whose mandates will be duplicated and attributed to another mandate holder. You can do the copy to a new mandate holder or an existing one.
On the previous screen, you selected the mandate holder whose mandates you want to duplicate. Check the summary of your request and fill in the details of a person from this legal entity who we can contact if we have any questions.
You can also create a new mandate holder to whom the mandates will be transferred. To do so, just click on “Add a new mandate holder”. Fill in the required details and click on “Add”.