Remove a mandate holder from all his accounts

You are in the mandate management Help section and not within our secure environment. If your Business’Bank or Telelink@Isabel session expires, all you have to do is reconnect. To avoid your secure session expiring, click on the screen of your Business’Bank or Telelink@Isabel session every 5 minutes.

Purpose of the screen

On this screen you can remove a mandate holder from all his accounts.

Possible actions

Select the mandate holder to remove, check the overview of your request and provide the contact details of a contact person for the legal entity, so we can contact him with any questions.

Please note:

  • if the mandate holder is removed from a mandate with the status of sign together, the other mandate holder cannot sign alone. The mandate then becomes unworkable.
  • if the mandate holder has an Isabel card, this must be cancelled via the following link.