Mandate management – Selection of the legal entity

You are in the mandate management Help section and not within our secure environment. If your Business’Bank or Telelink@Isabel session expires, all you have to do is reconnect. To avoid your secure session expiring, click on the screen of your Business’Bank or Telelink@Isabel session every 5 minutes.

Purpose of the screen

On this screen you can display the mandates on the accounts for a legal entity

  • by account number,
  • by mandate holder
  • or by Isabel card user (only for Telelink@Isabel).

You can only access information on the accounts and legal entities for which you are a mandate holder with power to sign, a legal representative or an Agent for the legal entity as part of an Agent Agreement concluded with ING.

Possible actions

Select a legal entity and choose to display the accounts:

  • by account number (using the "Account number" button)
  • by mandate holder (using the “Mandate holder” button)
  • by Isabel user ("Isabel card user" button).

In order to display the mandates for another legal entity, select another one from the list and then choose the type of view.