Victim of the bad weather? What must you do?

Are you a casualty of the bad weather?

Call the ING Assist’Line on 02 550 06 00, 24 hours a day and 7 days a week. Our team will help you straightaway and inform you about the steps to be taken.

Did your house suffer damages?

In that case we advise you to start the administrative formalities as soon as possible by filling in your statement of claim. You can download and print it by clicking here. This document is also available from your ING branch. Then simply fill in and sign your statement, making sure you indicate your insurance contract number. If you have any photos, bills or other documents, please enclose them with your statement.

You can take your statement to your ING branch or:

  • post it to ING Non-Life Belgium SA (M473) – Cours Saint Michel 70, 1040 Brussels
  • fax it to 02 738 94 82
  • e-mail it to

Best regards,