ING debit card

Your ING Debit Card gives you access to:

• Home’Bank, ING's online bank
• Self’Bank machines at ING branches, where you can do your banking yourself.

Your debit card can also be used to create your Mobile Banking profile, so you can do your banking via your smartphone.

Your ING Debit Card is strictly personal and can only be used with the personal identification number (PIN) known only by you. If you have applied for a new current account, you will receive your PIN by text message after receiving your new debit card by post. The same applies to cards being replaced after loss, theft or (attempted) fraudulent use. If you receive a replacement debit card after your old one broke, became unreadable or expired, your PIN will remain the same.

In any case, you can change your PIN at any time via a Self’Bank machine at an ING branch.

Your debit card lost or stolen? Block your card online via Home’Bank or Business’Bank or call Card Stop on + 32 70 344 344 (0.30 euro/min). If your card is blocked after several incorrect PIN attempts, simply visit your branch for assistance. If your card is broken or unreadable, order a replacement debit card online.

For small purchases below 25 euros, it is possible make payments without entering your PIN^**. For larger amounts, view the payment, sending money and cash withdraw in euro limits related to your ING debit card.

^**After making a total 50 euros of payments without entering your PIN, you will have to confirm any subsequent payments with your PIN before you can make payments again without entering your PIN.

Use your ING debit card to make payments in Belgium, abroad and online or to withdraw cash at any ATM displaying the Maestro logo. You can also use your card to make Maestro payments and withdrawals within Europe and several other countries including Turkey, Israel and most of Central Asia. Check for which countries your debit card is already activated. To use your debit card in countries not on this list, remember to activate your card for use outside Europe before you leave.

Grabbing a coffee, picking up a magazine or buying a bunch of flowers? All new ING debit cards come equipped with contactless technology for quick and easy payments. Simply tap the payment terminal in shops, bars or restaurants displaying the contactless payments logo and your payment is made instantly! No need to insert your card and for payments up to or less than 50 euros, you do not even need to enter your PIN^*. Just tap… and it’s paid!

^* After making a total 100 euros of payments without entering your PIN, you will have to confirm any subsequent payments with your PIN before you can make payments again without entering your PIN. For purchases over 50 euros, simply tap your card and enter your PIN to confirm.

The fees charged for your debit card depend on the account it is linked to. In most cases, you are entitled to at least 1 free debit card with your current account. For more details take a look at ING's list of charges for private individuals, under current accounts and cards as well as ING's Current Account comparison tool.