Choose ING as your primary bank

Using the bank switching service, the holder of a bank account or accounts can transfer their payment orders, which are executed on the former payment account, to the new payment account.

The holder of a bank account or accounts can also request the settlement of the former payment account.

The holder of a bank account or accounts can choose from the following options as part of the bank switching service:

• the transfer of all payment orders.
• the transfer of all payment orders and the settlement of the former payment account.
• the provision of information to creditors of direct debits in euro (SEPA) and/or payers of recurring incoming money transfers in euro (SEPA).
• the settlement of the former payment account (without transferring the payment orders).

In theory, this is covered by the bank switching service (see "payment order").

However, if you wish, you can make the switch yourself by communicating the number of your ING current account to your employer or payment agency.

You can also use this form.

No. The new bank will implement the bank switching service and get in contact with the former bank.

In the context of bank switching, this refers to payment orders that have to be executed on the former payment account and that belong to one of the categories listed below:

• active direct debits in euro (SEPA) for which at least one effective direct debit has been executed within the last thirteen months before the starting date.
• standing payment orders.
• sending money in euro (SEPA) set up for a future execution date.
• recurring incoming money transfers in euro (SEPA): i.e. transfers that meet one of the following criteria within the last thirteen months before the starting date:
  • the reference in the money transfer begins with /A/, /B/ or /C/; or
  • at least six money transfers, effected by the same payer, within the last thirteen months before the starting date, except for transfers from a current account in the account holder’s name.

The account holder may enter the bank switching date on the request form. This bank switching date falls at the earliest on the tenth (10th) bank working day and at the latest one (1) month after the starting date after the date on which the new bank receives the request form duly completed and signed by the holder of the bank account(s).

Payments will be transferred on the date you have chosen. There will therefore be no interruptions to your payments.

I want to know more.

The bank switching service as such is free for the holder of (a) bank account(s).