ING Banking app

Ratings given by users of the app (on 13/08/2021)

Home’Bank, Business’Bank, ING Smart Banking or ING Banking services are available free of charge (excluding fees charged by your telecommunications operator and charges applicable for certain transactions, such as international transfers), for all account holders with a Home’Bank, Business’Bank, ING Smart Banking or ING Banking subscription (subject to acceptance by ING and mutual agreement). The user is responsible for any telephone charges and, if applicable, any costs associated with the use of electronic communications networks in order to access and use calls via the ING Banking app. The terms and conditions of the Home’Bank, Business’Bank, ING Smart Banking or ING Banking services (General Terms and Conditions of the Home’Bank, Business’Bank and ING Smart Banking services appended to ING’s General Regulations, ING Banking's General Terms and Conditions, charges for transactions and any other additional information) are available at ing.be, from your ING branch and by phone on 02 464 60 02.

Apple Pay is a payment application provided by Apple Inc., based at One Infinite Loop Cupertino, CA 95014, United States, that allows you to initiate card transactions. These services are subject to Apple's general terms and conditions. ING in Belgium customers who are over the age of 16 and have an active ING debit card and a compatible Apple device can link their card free of charge. ING's Apple Pay policy and the general terms and conditions for the linked card are available at www.ing.be, from your ING branch or by phone on +32 2 464 60 04.

ING+ deals Belgium aim to provide customers with advantages in the form of discounts valid for purchases from its commercial partners.

As part of the ING+ deals, ING in Belgium organises one or more time-limited Promotions each year. For each Promotion, ING in Belgium provides the list of participating commercial partners as well as the advantage(s) they are offering through its Home’Bank/ING Smart Banking services. These advantages are guaranteed within the limits (terms and/or conditions) set out in the commercial partner's offer.

To participate in a Promotion, ING in Belgium Customers must sign up for it via the "ING+ deals" page of ING in Belgium’s Home’Bank/ING Smart Banking services. Before signing up for a Promotion, the Customer must provide details of an account into which all the discounts due in respect of the Promotions will be refunded. The Customer must be the holder or joint holder of this account, which must be an ING Lion Account or an ING Green Account with ING in Belgium. This reference account will remain the same for any new Promotion organised by ING in Belgium.

ING in Belgium makes said reimbursement during the first few working days of the month following that in which the Customer's purchase is made as referred to in the Promotion, or if a right of renunciation/withdrawal to be exercised in respect of the commercial partner is applicable for the purchase made as referred to in the Promotion, following the month following the end date of the renunciation/withdrawal period laid down by the terms and conditions of the commercial partners' offers, provided you have not exercised this right of renunciation/withdrawal. If this right is exercised, the Customer automatically loses the right to have the discount refunded for the Promotion in question.

The aforementioned period will in any case never exceed 45 calendar days from the date of the Customer’s purchase as referred to in the Promotion.

A Customer may sign up for a Promotion at any time during its validity period. If the Customer signs up for an ongoing Promotion, they will nevertheless benefit from all the advantages related to the Promotion in question throughout its duration, in accordance with the terms and/or conditions set out in the offer from the commercial partners and for all purchases, even if purchases were made before signing up for the Promotion. However, in order to benefit from the discount offered on online purchases in connection with a Promotion (provided this option

is offered in connection with said Promotion), the Customer must first log onto the "ING+ deals" page of the Home’Bank/ING Smart Banking services of ING in Belgium and click on the offer of said commercial partner in order to be redirected to said commercial partner's website.

Full terms and conditions are available at www.ing.be, in all branches of ING or by phone on +32 2 464 60 04. View the general terms and conditions of ING+ deals here.

ING OneView is an online service provided by ING, with the help of its technical partner Minna Technologies [Minna Tjänster Sverige AB, Kungstorget 7, 411 17 Gothenburg, Sweden]. The service is free of charge, accessible via the ING Banking app and Home’Bank. It is intended for the private use of individuals resident in Belgium, aged 18 or over, with full legal capacity and holding a current account for private use with ING.

To provide the service, ING and Minna may process the following categories of personal data, for which your explicit consent will be requested: User, account and subscription data.

App Store is a service brand of Apple Inc. registered in the United States and other countries. Google Play is a trademark of Google LLC.

Maybe you don't have an ING card reader? Apply for one on www.ing.be/cardreader