Question 1

What types of subscriptions can ING OneView detect?

Accepted Answer

ING OneView can detect payments related to contracts and subscriptions in the following types of sectors:

Streaming platforms
Home delivery of grocery-boxes
Sports clubs (gym, yoga...)
Telephony services
Internet services
Television subscription
Print media
Carsharing
Online dating services
Gaming
Weight loss programme
Membership of an e-commerce service
…

Question 2

Do I need to download anything?

Accepted Answer

No, you log in to the ING OneView tool via the "Products" tab in your ING app. You will then be directed to a secure webpage outside the ING app, but you do not have to download anything.

Question 3

ING OneView cannot find any subscriptions

Accepted Answer

Probably because they are not linked to your ING current account. To make the most of ING OneView, make ING your main bank. Simply complete an online form to have all your recurring payments (standing orders and direct debits) debited from your ING account.

Question 4

Is there a charge for this service?

Accepted Answer

No, it is a totally free tool, part of our mobile banking offer and reserved exclusively for our customers.

Question 5

How to unsubscribe from ING OneView?

Accepted Answer

You can unsubscribe from this free service only on Home’Bank by following these two steps.

STEP 1: 

In Home’Bank, click on the ING OneView banner on the home screen
You land on your ING OneView dashboard.
Click on Settings in the top right, then select "Remove ING OneView".

STEP 2:

Still in Home’Bank, click on your profile in the top right.

Click on Settings, then Bank settings
Click on Manage accounts opened with other banks.
Select Minna technologies AB and click on Remove all.