Need to contact ING?

Use the chat, available from the ING Banking app

You can easily manage your daily banking operations from the ING Banking app. You will also find an answer to the most frequently asked questions in the 'Services' menu or in the Self-service corner on ing.be. Still can't find what you're looking for and need help? Contact us for all your needs via chat in the ING Banking app. It's easy, fast, safe and discrete!

  • Fully mobile

    Contact customer service wherever you are via the ING Banking app on your smartphone and enjoy direct help.

  • Easy and discrete

    You can install the ING Banking app with just a few clicks. You can then create your profile and go to the 'Services' menu on the bottom right of the app home page. Click on the chat icon, post your question and you are ready to go. You chat in total discretion: nobody but you can hear or read your communication with ING.

  • Maximum security

    By logging into the app with your 5-digit code, fingerprint or facial recongition, our client services colleagues will recognize you! No need to answer additional identification questions.