Question 1

What do I need to start banking from home?

Accepted Answer

All you need is the ING Banking app installed on your smartphone or tablet. More information on how to download the app can be found here

Question 2

Is banking from home safe and secure?

Accepted Answer

ING Banking app's and Home'Bank guarantee a very high level of security and use the latest technologies to protect you from fraud. For more information click here

Question 3

Which type of services can I do banking from home?

Accepted Answer

ING is continuously improving and expanding the list of services in the ING Banking-app or Home'Bank. There are many services already available: from managing your cards and daily banking needs to getting in touch with ING through chat. All available at the bottom right of your ING-banking app under Services.

Question 4

Can I contact customer support for online banking issues?

Accepted Answer

You can contact ING directly from your ING Banking app through chat. Curious how this works? Read more here