"Can my children or a trusted friend help me with my payments?"

Free up time while granting your loved ones access to your accounts.

A changing world

You can do a lot online, even make payments and view your account statements. Though the internet makes it possible to do this from the comfort of your own home, you don’t have to do it all alone.

Time to free up time!

ING is always there to help you with new functionalities and you are, of course, free to choose to use them or not to use them.

But maybe you would prefer for someone you trust to help you navigate through this.

What if they could make those payments in your place?

That’s possible and very easy to set up!

Power of attorney

Through ING's power of attorney, you can grant access to a trusted friend or family member.

You choose what they are, and what they aren’t, allowed to do. You stay in control the whole time!

But what is a “power of attorney”?

Someone else will be able to make payments, view your balance and request account statements, etc. in the same way as you can.

The difference is that you remain the holder of the account, while they are merely able to act in your name.

Is it the same as sharing my debit card?

Sharing your card with someone, even if you trust them, is not safe and not recommended. A card is strictly personal.

If you grant them a power of attorney, they can access your account with their own card. There’s no risk of your card being misused or lost!

What if I don’t want them to access the account anymore?

You remain the holder of the account, and as such you retain the right to add or remove a power of attorney, any time, anywhere!

How to get started?

More information on powers of attorney can be found by clicking here.