Power of attorney
Manage your power of attorney easily
Do you want to grant someone access to your accounts? Should they be allowed to make payments or just to keep an eye on the balance? With ING’s power of attorney you decide!
Power of attorney is about you giving someone else access to your account. You choose what they are allowed or not allowed to do with it.
You can do this any time you like, directly from your home!
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Manage your accesses easily online 24/7.
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Keep an eye at all times on who has access to your account(s).
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Add multiple persons with different permissions.
A power of attorney is an authority that is granted to one person or more to manage the account in your name. The person receiving this authority is called a mandate holder. As such they receive, within their boundaries, a mandate to use your account to make payments and/or to view its balance. You remain the legal holder of the account and as such are responsible for all their actions.
Not all accounts are eligible. If you have a Lion Account, you cannot add any powers of attorney on that account. However, you can if you have a Green Account or Professional Account.
The mandate holder needs to be an ING customer for you to add them on your account(s) online. If that’s not the case, you can still add someone who is not an ING customer by making an appointment at your branch.
This service is completely free for all eligible accounts!
- View: Can view the account statements and balance
- Encode: Can prepare payments and put them in the payment basket
- Sign: Can sign and validate payments (either their own or those in the payment basket)
Additional restrictions can be attached to the “sign” permission:
- Signs alone or co-signs with other mandate holders*
- Signs payments up to a certain amount
*At present, this feature can only be added at an ING branch. It will be available online in upcoming releases.
For an overview of persons with access to your account, click here.
You can then add or remove a mandate holder by booking an appointment at your branch.*
*This will be possible online soon!