Self banking

The Bancontact app

Pay via smartphone or tablet

Want to split a restaurant bill? Pay back a friend? Or lend them some money? Think it’s all too complicated without cash? Think again! With the Bancontact app, you can pay directly from your smartphone or tablet... that's that settled!

  • Secure payments

    Mobile payments made via the app are just as secure as those you make using your bank card at a shop.

  • Free to download and use

    Bancontact is free, as are any payments you make to other people using the app.

  • Quick and easy payments

    Scan the QR code, enter your PIN and your payment is made instantly via the Bancontact app or directly in ING Smart Banking.

  • Multi-bank

    Even if your friend is with a different bank, you can pay them just as easily via the app.

  • Pay online or anywhere!

    Pay online, in a shop, at home or at work… anywhere and anytime you want with the growing number of users who accept payments via the app.

Already an ING customer? You can use the Bancontact app to make mobile payments, even to customers of other banks (ING, CBC, BNP Paribas Fortis, KBC, AXA, Belfius, VDK Spaarbank, Argenta, bpost bank, Record Bank, Deutsche Bank, ABK Bank, Keytrade Bank, Bank Van Breda and Crelan).

Download the app free of charge, then all you need to do is activate it:

  • Make sure you have your bank card and ING card reader at hand.

  • Choose a username and PIN code.

  • Your profile will be linked to your bank card. In future you will only need your PIN code to make payments.

If you use our ING Smart Banking app on your smartphone, you can already access Bancontact directly by choosing the "Pay with Bancontact" function. Making things even easier!

The Bancontact app lets you pay via your smartphone or tablet in no time at all, with no risks and no charges. The person making the payment and the beneficiary simply need to install and activate the app in advance. If you already use the ING Smart Banking app on your smartphone, you do not need to do anything.

  • Receive a payment

    • Select the card, enter the amount and include a message, if you wish.

    • The app will then automatically generate a QR code on your device. The person making the payment simply needs to scan this code in their Bancontact/Mister Cash app, and enter their PIN.

    • You will receive instant confirmation that the payment was successful.


  • Make a payment

    Paying back a friend? Need to pay a bill? Doing a spot of shopping online? Or in shops that accept the app? You don't need a reason for making your life easier. This new payment method is accepted in a growing number of estalbishments. Making payments couldn't be simpler...

    • Open the Bancontact app.

    • Scan the beneficiary's QR code.

    • Then confirm the transaction by entering the PIN code you chose for use with the Bancontact app. You will receive instant confirmation that the payment was executed successfully.


  • Are my mobile payments limited to a maximum amount?

    For your security, mobile payments are subject to certain limits.

    • For payments you make, the limit is 250 euros per transaction and per day.

    • For payments you receive, the limit is 250 euros per transaction up to a maximum of 500 euros per day.

Scan the QR code

created by the app

Enter your PIN

to confirm the transaction

You've paid!

You will receive instant confirmation of the payment.