Compare our travel assistance packages
| For you and/or your family | For you and/or your family and 1 vehicle |
For 1 trip | |
|---|---|---|---|
|
|
|
|
|
*"Family" refers to the policy holder, the cohabiting partner or spouse and any unmarried children or family members living at the same address. Unmarried children of the policy holder and partner living at a different address are also insured in most cases. For a full overview, please read the General Terms and Conditions. |
|||
| Features | |||
| Contract | |||
| Contract | Annual | Annual | Temporary |
| Premium | |||
| Premium |
€48 per year
Individual insurance |
€178 per year
Individual insurance |
from €22 |
| Add family cover | |||
| Add family cover | |||
| Duration | |||
| Duration | 1 year, renews automatically until cancelled | 1 year, renews automatically until cancelled | 3 to 28 days, does not automatically renew |
| Region | |||
| Region | Worldwide | Worldwide | Europe or worldwide |
| Roadside assistance | |||
| Roadside assistance | unchecked | checked | Optional |
| Emergency assistance by phone, 24/7 | |||
| Emergency assistance by phone, 24/7 | checked | checked | checked |
| For persons outside Belgium | |||
| Reimbursement of medical expenses | |||
| Reimbursement of medical expenses | Up to 100,000 euros | Up to 100,000 euros | Up to 25,000 euros |
| Replacement luggage in the event of delayed flight or lost baggage | |||
| Replacement luggage in the event of delayed flight or lost baggage | checked | checked | checked |
| Reimbursement of additional expenses in the event of force majeure (strike, volcanic eruption, epidemic, …) | |||
| Reimbursement of additional expenses in the event of force majeure (strike, volcanic eruption, epidemic, …) | Max. 250 euros | Max. 250 euros | Max. 250 euros |
| Reimbursement/organisation of repatriation or extended stay for injured persons and family. | |||
| Reimbursement/organisation of repatriation or extended stay for injured persons and family. | checked | checked | checked |
| For vehicles outside Belgium | |||
| Roadside assistance and towing costs | |||
| Roadside assistance and towing costs | unchecked | checked | Optional |
| Repatriation of vehicle | |||
| Repatriation of vehicle | unchecked | checked | Optional |
| Replacement vehicle | |||
| Replacement vehicle | unchecked | checked | unchecked |
| International delivery of replacement parts | |||
| International delivery of replacement parts | unchecked | checked | Optional |
| For persons in Belgium | |||
| Reimbursement of post-hospitalisation expenses | |||
| Reimbursement of post-hospitalisation expenses | (up to 2,500 euros) | (up to 2,500 euros) | (up to 2,500 euros) |
| Locksmith in event of lost or stolen keys | |||
| Locksmith in event of lost or stolen keys | 250 euros per property per year | 250 euros per property per year | 250 euros per property per year |
| In event of serious property damage, reimbursement of 2 consecutive nights in a hotel | |||
| In event of serious property damage, reimbursement of 2 consecutive nights in a hotel | 100 euros per night per insured person | 100 euros per night per insured person | 100 euros per night per insured person |
| In the event of serious damage, reimbursement of essential purchases | |||
| In the event of serious damage, reimbursement of essential purchases | Max. 250 euros | Max. 250 euros | Max. 250 euros |
| I want this travel assistance | I want this travel assistance | I want this travel assistance | |
| More info | More info | More info | |
Important information before going further
What is ING’s travel assistance (annual policy)?
A comprehensive travel insurance policy, developed by Inter Partner Assistance SA/NV and subject to Belgian law, for you, your family, your home and even your pet. Valid both in Belgium and abroad (except for countries at war). You can find a complete description of the insurance policies, exclusions and limitations in the General terms and conditions (PDF) of ING Lion Assistance (annual policy) and the et dans Information sheet of ING Lion Assistance (annual policy) (PDF). These documents are available on www.ing.be and in all ING branches. Be sure to read them before signing your insurance policy.
The main exclusions and limitations of ING’s travel assistance (annual policy).
- Refund of medical expenses abroad: up to 100,000 euros per insured with an annual contract and up to 25,000 euros per insured with a temporary contract. In both cases, the excess is 50 euros.
- Refund of further treatment in Belgium: up to 2,500 euros per insured provided the insured is hospitalised for at least one night.
- Refund of search and rescue costs: up to a maximum of 7,500 euros per insured.
- Refund of repatriation costs of the injured party and other insured parties or the costs for extending the hotel stay if the injured party may not be moved for medical reasons (up to a maximum of 100 euros a day and a maximum of 10 days per insured).
What is ING’s travel assistance (annual policy with vehicule)?
The travel and breakdown assistance, developed by Inter Partner Assistance SA/NV and subject to Belgian law, that you can rely on, day and night, in a wide variety of situations. This policy combines the advantages of travel assistance for persons with comprehensive cover for your vehicle.
You can find a complete description of the insurance policy, exclusions and limitations in the General terms and conditions (PDF)) and the Information sheet of the ING Lion Assistance (annual cover with vehicle) (PDF). These documents are available on ing.be and in all ING branches. Be sure to read them before signing your insurance policy.
The main exclusions and limitations of ING’s travel assistance (annual policy with vehicle)
- Vehicle assistance benefits in Belgium and in the countries and islands of geographical Europe, barring Turkey.
- The vehicle may not be more than 10 years old on the start date of the coverage.
- A replacement car is provided while your car is being repaired for a maximum of 15 days in Belgium and a maximum of 5 days in Europe.
- Refund of medical expenses abroad: up to 100,000 euros per insured with an annual contract and up to 25,000 euros per insured with a temporary contract. In both cases, the excess is 50 euros.
- Refund of further treatment in Belgium: up to 2,500 euros per insured provided the insured is hospitalised for at least one night.
- Refund of search and rescue costs: up to a maximum of 7,500 euros per insured.
- Refund of repatriation costs of the injured party and other insured parties or the costs for extending the hotel stay if the injured party may not be moved for medical reasons (up to a maximum of 100 euros a day and a maximum of 10 days per insured).
What is ING’s travel assistance (temporary)?
A travel and breakdown insurance policy, developed by Inter Partner Assistance SA/NV and subject to Belgian law, for you, your friends and family, your home and even your pet. Both in Belgium and abroad (except for countries at war).
You can find a complete description of the insurance policies, exclusions and limitations in the General terms and conditions (PDF) and the Information sheet (PDF). These documents are available on ing.be and in all ING branches. Be sure to read them before signing your insurance policy.
The main exclusions and limitations of ING’s travel assistance (annual policy with vehicle)
- Refund of medical expenses abroad: up to 100,000 euros per insured with an annual contract and up to 25,000 euros per insured with a temporary contract. In both cases, the excess is 50 euros.
- Refund of further treatment in Belgium: up to 2,500 euros per insured provided the insured is hospitalised for at least one night.
- Refund of search and rescue costs: up to a maximum of 7,500 euros per insured.
- Refund of repatriation costs of the injured party and other insured parties or the costs for extending the hotel stay if the injured party may not be moved for medical reasons (up to a maximum of 100 euros a day and a maximum of 10 days per insured).
- Vehicle assistance benefits: (If the “Vehicle(s) assistance” cover was taken out) in Belgium and in the countries and islands of geographical Europe, barring Turkey.
- The vehicle may not be more than 10 years old on the start date of the coverage.
- No replacement car is provided when the car is being repaired.
Other Information
- About the duration of your contract (annual and annual with vehicle): Your ING Travel Assistance policy insures you for 1 year. Your policy is automatically renewed at maturity for an additional period of 1 year unless you provide notice of termination at least 3 months prior to the end date.
- About the duration of your contract (temporary): a temporary policy cover ends on the date you chose when you applied. The term cannot be more than 28 days. If you want to be insured for longer, you can choose an annual contract.
- About our insurance and conflict of interest policy: You can find general information about ING Belgium S.A./NV’s and the insurer Inter Partner Assistance SA/NV’s insurance offer and conflict of interest policy including inducements via www.ing.be > Charges and regulations > Information and Regulations > Insure.
Not 100% satisfied?
-
Contact us online: www.ing.be/complaints, call us: +32 2 407 70 00 or send us a letter: ING Complaint Management, Cours Saint-Michel/Sint-Michielswarande 60, 1040 Brussels.
-
Have you already been in touch with ING? You can also contact the Insurance Ombudsman: de Meeûs Square 35, 1000 Brussels, call +32 2 547 58 71 or send an e-mail to info@ombudsman.as.
Legal information
ING Auto Insurance is an insurance product provided, upon mutual agreement, by:
-
Insurance agent :
ING Belgium SA/nv, an insurance broker, registered with the FSMA under the code number 12381A. Registered office: avenue Marnix 24, B-1000 Brussels – Brussels RPM/RPR – VAT BE 0403.200.393. Phone + 32 2 547 21 11 – info@ing.be - www.ing.be - RPM Bruxelles – BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789.
-
Insurer :
Inter Partner Assistance SA/nv, an insurance company approved under the code number 0487. Registered office: avenue Louise 166, BP 1, B-1050 Brussels RPM/RPR - VAT BE 0415.591.055. Phone +32 2 550 04 00 – BIC: BBRUBEBB – IBAN: BE66 3630 8057 8243.