Ready for the holidays? Have you thought of everything?
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Can I use my card anywhere in the world?
All our credit cards are accepted in more than 61 million businesses around the world. Moreover, in countries outside the euro zone, it cost less to pay with a credit card than an ordinary bank card!
What if I only have a limited holiday budget?
Bear in mind that your credit card purchases will not be debited from your account until the following month. So you always have a little extra room in your budget for unexpected purchases. And the obligatory souvenirs!
What if I’m going outside the euro zone?
Make sure you carry a bit of cash in local currency. To pay for your taxi or a snack on arrival. You can order foreign currency from ING online.
And if I get sick before I leave?
If you paid for your holidays with your credit card, in some cases you’ll have free travel cancellation insurance! So you’ll at least recover some, if not all, of your money!
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What if my luggage gets lost?
Our travel assistance covers the cost of replacing your essentials (e.g. toilettries, underwear, etc.). And we’ll also help with getting you a replacement suitcase!
How do I get home if I have an accident?
Our travel assistance also reimburses you the costs of getting home sooner or of staying longer if you are unable to travel for medical reasons.
And if my car breaks down?
If you have an annual travel assistance with vehicle cover, you can count on a replacement vehicle (for up to 15 days in Belgium or 5 days in the rest of Europe). So you can enjoy the rest of your holiday with total peace of mind.
How do I pay urgent bills abroad?
Use our mobile banking app to make payments and check your accounts on your smartphone or tablet, anywhere in the world, including Belgium. Or pack your ING Card Reader so you can log in to Home’Bank or Business’Bank from any computer with an internet connection.
What if I need to transfer money to my current account?
You can also use our mobile app to transfer funds between your accounts quickly. If you prefer using a desktop computer, don’t forget to pack your card reader!
And to just check my account balance?
Check you balance and transaction history anywhere, anytime with our apps for smartphone and tablet! But if you’d rather just use a desktop computer, don’t forget to slip your ING Card Reader into your suitcase!