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ING Car Insurance
How to insure your car? | Insurer: NN Non-Life Insurance NV
Choose ING Car Insurance to enjoy great rates, tailor-made coverage and assistance round the clock. Apply online and get insured in no time.
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Mileage discount
Drive less than 10.000 km per year? Then enjoy a lower premium.
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Carefree driving
- Our partner NN Non-Life Insurance NV has 175 years' experience providing claims services.
- Take advantage of our massive network of service garages, get a free replacement car, pay no excess on broken glass, and enjoy a two-year warranty on repairs.
- Get peace of mind with 24/7 assistance in Belgium.
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Save time
Calculate your premium and apply for your car insurance online in just 5 minutes. You’ll pay the same as you would through a branch!
ING Car Insurance is a comprehensive car insurance policy (non-life) governed by Belgian law and developed by NN Non-Life Insurance NV, a company incorporated under Dutch law, for your private car.
Civil liability | BA + Mini-comprehensive | BA + Fully comprehensive | |
Compulsary third-party insurance | Yes | No | No |
Damage to third parties | ✓ | ✓ | ✓ |
Service in the event of damage caused by an accident in Belgium | ✓ | ✓ | ✓ |
Glass breakage | ✓ | ✓ | |
Fire (explosion, short circuit, lightning strike) | ✓ | ✓ | |
Damage by nature | ✓ | ✓ | |
Damage caused by direct contact with animals | ✓ | ✓ | |
Burglary, car theft | ✓ | ✓ | |
Material damage to your own car and vandalism | ✓ |
You can also choose to extend your car insurance with any of the following extra cover options
· Breakdown assistance in Belgium and abroad
· Legal assistance
· Driver insurance
· Premium protection after claim
See more details and examples of what’s covered
Exclusions and limitations of this insurance policy
· Not for professional use
· In order to benefit from the agreed cover, you must correctly state who the usual driver of the vehicle is
· Medical costs are only covered if you have driver insurance
· Damage to your own car caused by you is only covered by comprehensive insurance .
A full description of this insurance can be found in the general terms and conditions (PDF) and the information document on the insurance product (PDF). Please read these documents before you subscribe.
- Online via Home'Bank
- At an ING branch
Rate
You’ll benefit from a tailor-made rate. Find out more about the segmentation policy.
Term
The term of your contract will be one year. The policy is automatically extended for a further period of one year on each annual due date, unless you cancel the insurance no later than three months before the expiry date.
Do you have any comments or complaints?
Not entirely satisfied with the distribution of this product?
Contact ING online via ing.be/complaints
Call ING on +32 464 60 01
Not entirely satisfied with the distribution of this product?
Contact ING online via ing.be/complaints
Call ING on +32 464 60 01
You can also send your complaint by post to NN Complaint Management, NN Non-Life Insurance, PB 80100, 1070 Brussels.
Not satisfied with our response to your complaint about the distribution of this product?
You can also contact the Insurance Ombudsman, Square de Meeûs/de Meeûssquare 35, 1000 Brussels, Belgium - Tel.: + 32 2 547 58 71 - Fax: + 32 2 547 59 75 - info@ombudsman.as - https://www.ombudsman.as/nl/
About insurance and conflicts of interest: you can read the general information about the insurance policies and the description of the conflict of interest policy, including the benefits, of ING Belgium SA/nv and of the insurer. This information can always be consulted at ing.be > Charges and regulations > Information and regulations > Insurance.
How do you get started?
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Apply
Pleased? Fill in your demand within 5 minutes.
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Receive
You can expect an answer within 2 working days maximum.
First read this page carefully, then you can Calculate your rate
Yes, you are legally obliged to take out civil liability (third party) insurance. If you cause an accident, your insurance will pay for the damage you cause to others, but not for the damage to your own car.
First, calculate your car insurance rate. This can be done both on ing.be and via Home'Bank. Interested? Apply and sign your contract via Home'Bank. Unsure about doing this yourself? Our staff will happily guide you. Call +32 2 464 65 01 (Monday to Friday 8 a.m. to 6 p.m. and Saturday 9 a.m. to 5 p.m.) or go to your branch.
... another insurer and want to change?
Apply for your ING Car Insurance straight away and leave ING to handle your switch free of charge! (Note: this is only possible if you take out insurance with ING at least four months before the main renewal date with your current insurer.) Have the following information ready:
- the name of your current insurance company
- your policy number
- the main renewal date of your current policy.
You can also contact your current insurer yourself. Do this at least three months before the main expiry date of your current policy.
- Private persons at least 18 years old
- Who have an account with ING
- And a legal address in Belgium
- With a car to be insured that’s registered in Belgium.
Managing your insurance policy is very easy with ING. Choose the policy that suits you best.
- In most cases, policy changes are made via the dynamic PDF forms available in Home'Bank; however, some changes are made by contacting the insurer NN directly via e-mail or by post.
- You can also call the NN Auto Team on the ING number +32 2 464 60 01 (Monday to Friday from 8 a.m. to 6 p.m.). The desired changes to your policy are registered immediately.
You will always receive a written confirmation at your legal address.
Yes, it’s possible. If you can’t pay your insurance in one go, you can opt for monthly payments via direct debit. There are no extra charges for this.
Fully comprehensive is recommended for new cars and offers maximum protection (see table with the different coverages). The mini-comprehensive option is attractive if your car is not so new but you still want extensive protection.
... in the event of damage?
An excess or deductible is the amount you have to pay yourself in the event of a claim. The amount you pay depends on the type of coverage. You won’t have to pay if you have driver insurance or in the case of civil liability, legal aid, fire, theft, damage caused by animals or natural disasters. For glass breakage, the excess is 70 euros, unless you choose to have it repaired at Carglass® or another authorised garage.
With fully comprehensive insurance, you can choose how much excess you want to pay when you sign up: 400 euros, 800 euros or 1,200 euros in the case of material damage to your own car caused by you.
Report the damage online via myclaim.be, or
Call the ING Assist'Line via 02 550 06 00
And don’t forget to send your completed European Accident Statement to myclaim@nn.be
ING Car Insurance is offered to you, subject to acceptance, by:
- Insurance intermediary: ING Belgium SA/NV, an insurance broker registered with the FSMA under number 0403200393. Registered office: Avenue Marnix/Marnixlaan 24, B-1000 Brussels – Brussels RPM/RPR – VAT BE 0403.200.393 – info@ing.be – www.ing.be – BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789
- Insurer: NN Non-Life Insurance NV, company incorporated under Dutch law, licensed to insure risks in Belgium, insurance company registered under the green card code number 1449. Registered office: Prinses Beatrixlaan 35, 2595 AK The Hague, Netherlands – Trade register number 27127537, under the supervision of De Nederlandsche Bank.
- Representative in Belgium: NN Insurance Services Belgium SA/NV, authorised among other things to settle claims in Belgium for NN Non-Life Insurance NV, insurance agent registered with the FSMA under number 0890270750. Registered office: Avenue Fonsny/Fonsnylaan 38, 1060 Brussels, Belgium – Brussels RPM/RPR – VAT BE 0890.270.750
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- How do I file a claim?
- Call ING Assist'Line on +32 2 550 06 00
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- An overview of your insurance policies?
- View all your contracts online via Home'Bank
