ING Lion Assistance
Roadside assistance, even at home
24-hour assistance hotline
Anywhere in the worldEngine failure, a flat tyre or accidentally filled up with the wrong fuel? No matter where you are with your vehicle, in Belgium or abroad, we will send professional roadside assistance as soon as possible.
Replacement vehicleYou will receive a replacement vehicle if yours cannot be repaired immediately. If you are in Belgium, you can use the vehicle for up to 15 days and abroad, for up to 5 days.
Full packageCount on ING for comprehensive assistance for you, your family and your vehicle, both at home and abroad.
- Legal mentions
1Campaign valid for each new annual ING Car, ING Home & Family, ING Lion Assistance or ING Family Protect insurance contract concluded between 21 March 2016 and 15 May 2016 (except for automatic renewals of existing contracts), subject to acceptance by the insurer and to mutual agreement. One twelfth of the annual premium will be refunded to the account indicated by the holder automatically during the month following the payment of the first (monthly, quarterly, six-monthly or annual) premium but at the earliest as from 1 June 2016. One single refund per contract.
The above mentioned insurance products are governed by Belgian law and have a term of one year. You can go to an ING branch to calculate the premium and obtain a price quotation or you can consult the simulator via www.ing.be or Home’Bank.
For the applicable terms and conditions, exclusions and limits please consult the general terms and conditions and the information sheets available at www.ing.be and from any ING branch. Please read these documents before taking out a policy.
You can consult the general information on insurance, the policy of ING Belgium SA/nv and the insurer regarding conflicts of interests (including benefits) at www.ing.be > Charges and regulations > Information and regulations.
Complaints may be sent to ING Complaint Management, Cours Saint-Michel 60, 1040 Brussels (phone 32 2 547 61 02 – e-mail: firstname.lastname@example.org) or the Insurance Ombudsman, Square de Meeûs 35, 1000 Brussels (phone + 32 2 547 58 71 – e-mail: email@example.com).
ING Lion Assistance insurance is an insurance product provided, upon mutual agreement, by:
ING Belgium SA/nv, an insurance broker, registered with the FSMA under the code number 12381A. Registered office: avenue Marnix 24, B-1000 Brussels – Brussels RPM/RPR – VAT BE 0403.200.393. Phone + 32 2 547 21 11 – firstname.lastname@example.org - www.ing.be - RPM Bruxelles – BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789.
Inter Partner Assistance SA/nv, an insurance company approved under the code number 0487. Registered office: avenue Louise 166, BP 1, B-1050 Brussels RPM/RPR - VAT BE 0415.591.055. Phone 32 2 550 04 00 – BIC: BBRUBEBB – IBAN: BE66 3630 8057 8243. For all conditions and exceptions, please read the General Terms and Conditions (PDF) and the relevant Information Sheet (PDF).