Travel Assistance
Travel

ING Lion Assistance

Discover travel insurance, just for you, from €48.

Lost the keys to your house, missed your flight due to strikes, or missed the turn at the bottom of the ski slope and ended up in hospital? With our annual assistance policy you can count on fast, effective solutions to all of life’s little challenges, whether in Belgium or abroad.

  • Year-round cover from just 48 euros

    Lost the keys to your house, missed your flight due to strikes or missed the turn at the bottom of the ski slope and ended up in hospital? With our annual assistance policy, you can count on fast, effective solutions to all of life’s little challenges, whether in Belgium or abroad.

  • Fast and easy online application

    Apply for and conclude your contract entirely online. You will receive a confirmation e-mail and text message immediately after submitting your application.

    * 92% of our customers think this online application is easy.

  • Immediate cover

    You can even apply for your Lion Assistance a few hours before departure. You will be covered from your choice of date or at the earliest from the moment you take out your insurance policy

  • * Out of 217 users surveyed by InSites Consulting on behalf of ING Belgium from 15 November 2013 to 15 December 2014.


A comprehensive travel insurance policy, developed by Inter Partner Assistance SA/NV and subject to Belgian law, for you, your family, your home and even your pet. Valid both in Belgium and abroad (except for countries at war).
Would you like protection and breakdown assistance for your vehicle as well? Choose our annual assistance with vehicle cover.

Any private individual, whether an ING customer or not, or who normally resides in Belgium (at least 180 days per year).

The beneficiaries may be:

  • the policy holder.
  • the policy holder’s family (i.e. anyone who lives under the same roof as the policy holder) provided the family option is chosen.
  • single children of the policyholder who, following the divorce of their parents, live elsewhere in Belgium but come to visit the policy holder as long as they are dependent on the insured party or divorced partner for tax purposes, also provided that the family option is chosen.

With our annual assistance package, managing a travel and breakdown insurance policy has never been easier. Do you want to amend or terminate your policy? Choose one of the sections below. All you then need to do is fill in and return a duly completed form to ING.

  • Assistance to individuals:

    • reimbursement of expenses for medical treatment (up to 100,000 euros)
    • post-hospital costs in Belgium up to 2,500 euros
    • repatriation of the injured person and their family or payment of hotel accommodation expenses if the person cannot be transported for medical reasons.
  • Assistance at home:

    • if your house keys are lost or stolen, or you lock yourself out of your house, making it impossible to access, reimbursement of locksmith costs (max 250 euros per home per year)
    • in the event of substantial damage affecting your home, reimbursement of 2 consecutive nights in a hotel (max 100 euros per night per insured party) and 250 euros for the purchase of essential goods.
  • Assistance during your trip:

    • reimbursement of additional travel costs (accommodation and transport costs) up to a maximum of 500 euros per claim in the event that you are obliged to remain abroad in the event of a force majeure (strike, natural phenomena, epidemics, etc.)
    • emergency phone assistance 24 hours a day 7 days a week
    • transfer of a replacement suitcase and reimbursement of costs linked to the purchase of essential goods up to a maximum of 250 euros in the event of delay in delivery, loss or theft of your luggage
    • for all other non-covered cases, payment of an advance of 2,500 euros if necessary.
  • Premium:

    • For one person: 48 euros per year
    • For one person and their family (all people residing under the same roof): 66 euros

  • Term:

    • The ING Lion Assistance policies have a term of one year. The agreement is automatically extended for a new period of one year on each annual due date, unless you give notice of cancellation no later than three months before the expiry date.
    • Travel insurance covers starts on a date of your choosing and no earlier than the moment you sign your contract.

Consult the general terms and conditions

with all the necessary information

Read the general terms and conditions
Fill in the form

directly online

Fill in form
Sign your contract

in an ING branch

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