Travel

ING Lion Temporary Assistance

Discover travel assistance for a single trip (from 22 euros)

The best possible travel insurance policy for a single trip in Europe or worldwide! You can even apply for this insurance the day before you leave. For you, your friends and family, your home and even your pet.

  • Immediate cover

    You can apply online for your Lion Assistance. You will receive a contract immediately by email and a confirmation text message.

  • Fully tailored insurance from just 22 euros

    In Europe or worldwide, with friends, family or by yourself, with or without roadside assistance. You choose the cover you need for a fully tailored contract.

  • Fast and easy online application

    You can even apply for your Lion Assistance a few hours before departure. You will be covered from your choice of date or at the earliest from the moment you take out your insurance policy.

A travel and breakdown insurance policy, developed by Inter Partner Assistance SA/NV and subject to Belgian law, for you, your friends and family, your home and even your pet. Both in Belgium and abroad (except for countries at war).

Want roadside assistance for your vehicle as well? Choose our annual assistance with vehicle cover. You can get cover for up to 4 vehicles as long as they are less than 10 years old at the time of subscription.

Any private individual, whether an ING customer or not, or who normally resides in Belgium (at least 180 days per year).

The beneficiaries may be:

  • the policy holder

  • any other person accompanying you during your trip, provided they meet the criteria as laid out in the policy.

If you need to make changes to your temporary travel assistance policy, simply contact the ING Help Desk on + 32 (0) 24 64 60 04 or make an appointment at your ING branch.

  • Contract start date: The travel insurance takes effect as of a date of your choosing and no earlier than the moment you sign your contract.

  • End of contract: A temporary policy cover ends on the date you chose when you subscribed. The term cannot be more than 28 days. If you want to be insured for longer, you can choose an annual contract which in many cases offers better value for money.

  • ING Lion Assistance insurance basic cover:

    • Assistance during your trip:

      • reimbursement of additional travel costs (accommodation and transport costs) up to a maximum of 500 euros per claim in the event that you are obliged to remain abroad in the event of a force majeure (strike, natural phenomena, epidemics, etc.)

      • Emergency assistance hotline available 24/7 before and during your trip on +32 2 550 06 00

      • transfer of a replacement suitcase and reimbursement of costs linked to the purchase of essential goods up to a maximum of 250 euros in the event of delay in delivery, loss or theft of your luggage

      • for all other non-covered cases, payment of an advance of 2,500 euros if necessary.

    • Assistance to individuals:

      • reimbursement of costs for medical treatment up to 25,000 euros

      • post-hospital costs in Belgium up to 2,500 euros

      • repatriation of the injured person and their family or payment of hotel accommodation expenses if the person cannot be transported for medical reasons.

    • Home assistance:

      • if your house keys are lost or stolen, or you lock yourself out of your house, making it impossible to access, reimbursement of locksmith costs (max 250 euros per home per year)

      • in the event of substantial damage affecting your home, reimbursement of 2 consecutive nights in a hotel (max 100 euros per night per insured party) and 250 euros for the purchase of essential goods.

  • Additional options

    If you opt for our temporary assistance package for Europe, you can also add vehicle cover, which includes:

    • assistance in the event of a breakdown (mechanical problem, flat tyre, out of fuel, etc.), accident, locking your keys inside the insured vehicle

    • dispatch of spare parts abroad

    • organisation and transport of the insured vehicle to a garage of your choice in Belgium if you want the repairs to be carried out in Belgium, or if the repairs are not possible on site.

  • Premium

    According to the choices you make regarding modular cover, the premium amount is broken down as follows:

    • Basic cover: Assistance to individuals

      Premiums depend on the duration of the policy.

      • Europe: min. EUR 21,50/pers max. EUR 37/pers

      • Worldwide: min. EUR 47/pers max. EUR 70/pers

    • Optional vehicle cover

      Premiums depend on the duration of the policy.
      No replacement car is provided when the car is being repaired.
      Vehicle assistance benefits in Belgium and in the countries and islands of geographical Europe, barring Turkey.

      • 1st vehicle min €33 max €51

      • 2nd vehicle min €31.50 max €50.50

      • 3rd vehicle min €31.50 max €50.50

      • 4th vehicle min €31.50 max €50.50

  • Term

A temporary policy cover ends on the date you chose when you subscribed. The term cannot be more than 28 days. If you want to be insured for longer, you can choose an annual contract.

ING Lion Assistance insurance is an insurance product provided, upon mutual agreement, by:


Insurance intermediary

ING Belgium SA/nv, an insurance broker, registered with the FSMA under the code number 12381A. Registered office: avenue Marnix 24, B-1000 Brussels – Brussels RPM/RPR – VAT BE 0403.200.393. Phone + 32 2 547 21 11 – info@ing.be - www.ing.be - RPM Bruxelles – BIC: BBRUBEBB – IBAN: BE45 3109 1560 2789.


Insurer

Inter Partner Assistance SA/nv, an insurance company approved under the code number 0487. Registered office: avenue Louise 166, BP 1, B-1050 Brussels RPM/RPR - VAT BE 0415.591.055. Phone +32 2 550 04 00 – BIC: BBRUBEBB – IBAN: BE66 3630 8057 8243.

For all conditions and exceptions, please read the General Terms and Conditions (PDF) and the relevant Information Sheet (PDF).