Questions about ING Invest Advice? Our answers

For your ING Invest Advice, it is not possible to open a cash line in a foreign currency. In the case you sell investments labelled in a foreign currency, we will make an euro-settlement. For an ING Invest Advice, the exchange rate applied towards euro has been reduced to 0.50%

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Ready to invest ? 

You need first to have enough balance on your ING Investment Account. How to do it? Or you sold securities and want to transfer the money of the sale to your reference account (cash account)?

In this video, you can see step by step in Home’Bank how to manage money transfers to or from your ING Investment Account.

After a sell order, you can transfer the amount received to your ING account on the date of the effective settlement of the transaction (most often 1 or 2 days after execution).

... to the cash line of an investment account?

The cash line of each investment account must be notified to the National Bank of Belgium. Therefore a number with the 'IBAN' structure has been created, but it is not a real IBAN: this number cannot be used to execute direct transfers. It is only possible to execute transfers between the reference account and the cash line of the different investment accounts linked to that reference account.

Your investment account consists of two components (parts): a portfolio component and a cash component. The cash component is the liquid part of your investment account. From here you can make purchases and transfer money to and from the payment account.

Your investment account consists of two components (parts): a portfolio component and a cash component. The portfolio component consists of the investments you hold in your portfolio.

Go to the investment account and click on 'Select account' at top right.

The investment accounts ING Self Invest and ING Invest Advice operate in accordance with the same principles:

You can link several investment accounts to the same cash account.*

*Just bear in mind that in this case, all account holders, mandate holders and/or legal representatives must be the same for both the cash account and any linked investment accounts.

• Purchases:

In order to issue buy orders from any of these investment accounts, all you have to do is send the right amount from your cash account to the relevant investment account and then place the order

• Sales:

The proceeds from any sales, dividend payments, etc. are credited to the investment account. You can then transfer these funds to your cash account if you wish.

ING Invest Advice: enables you to receive help and advice from an expert who will determine with you which investment is best suited to your situation. More info on getting investment advice on ng.be/investadvice

You can modify the periodical recurring investments of your ING Invest Advice via your ING Advisor.

These can be found in the Overview menu under 'Account statements and overviews'.

• ING Invest Advice investment account

you can also keep your foreign currency securities. If you sell such investments, we will settle the final amount in euros. It is no longer possible to carry out purchases of investments in foreign currency. Valuations of your investments will be carried out in euros only from now on. On the ING Invest Advice investment account the charges for conversion of foreign currency to euro are reduced to 0.50%.

You will find the positions linked to your Fund Income Plan on the ING Self Invest investment account. The proceeds of your plan will be credited to your cash account.

There are no changes to the ING Life Star Plan or ING Life Pension Plan.

For Star Fund :

• You can easily consult and manage your Star Fund yourself via Home’Bank.
• The account number will change to an 8-digit number (instead of 12). This change will be made automatically. You do not need to do anything.

• ING Invest Advice investment account

Consult: Home'Bank, ING Banking App, ING Adviser

Manage: ING Adviser

Visit ing.be/charges for the full list of all applicable fees and charges (under “Charges applied to the main investment services and transactions”).

You will also find the updated “General Conditions Investments” on the same web page.