30 April 2020
ING Personal Banking – Who are we?
ING Personal Banking is a personalised service for managing your assets worth over 100,000 euros. At ING, we believe that having a fixed contact person, your Personal Banker, is the basis for a strong relationship.
Who are our Personal Bankers?
Your Personal Banker is your main contact for all your financial needs. You can rely on the expertise of nearly 400 Personal Bankers, located across the country. They are available from 8 a.m. to 8 p.m. They can welcome you in branch or visit you at home or at the place of your choosing.
Via ING Personal Banking, you benefit from the expertise of various partners:
- Investment Office: it determines the bank’s investment strategy.
- Our internal economic bureau: made up of a team of experienced economists, they share their forecasts with us.
- Our fund selection team: it looks for solutions that best reflect ING’s investment strategy.
- Our credit experts: this internal team supports our private or business customers and ensures that they get the best credit solutions.
Certification and continuous training
Each Personal Banker has obtained certification after completing an in-depth training course.
To continue to provide you with quality monitoring throughout your relationship, your Personal Banker also follows a continuous training plan. This allows them not only to develop and keep up to date with the latest changes in their profession, but above all to continue being able to provide you with the best advice on managing your assets, protecting your family, your pension and your projects.