Free time

14 May 2019

How can you use your ING debit card outside Europe?

Are you planning to go abroad and would like to use your debit card? Are you outside Europe and can’t make payments with your debit card? With ING, go away with peace of mind!

The ING debit card is automatically activated in Europe

By default, you can withdraw cash in euro with your debit card at all ATMs with the Maestro logo. 

Here you will find a list of countries in which you can normally use your ING debit card.

Activate your debit card when you go outside Europe
  • Activate it before your departure

    Activate the Maestro function on your debit card before you leave, for the dates of your choice and travel with peace of mind!

  • Free activation

    Activating the Maestro function on your debit card is free via Home’Bank or the ING Smart Banking app. 

  • Totally safe

    To use your debit card abroad and limit the risks of fraud, keep the activation period to a strict minimum (the length of your trip).

  • Need an urgent activation?

    You can expect an activation within 24 hours from your request.

    If your request is more urgent, contact us on +32 2 464 60 04.

How can I activate my debit card outside Europe?
Activate your debit card wherever you are with the ING Smart Banking app

1. Log on to ING Smart Banking on your smartphone

2. Go to the Self-service corner via the menu (top left) and select the category "My accounts and cards"

3. Select “Use my debit card outside Europe”

You don’t have the ING Smart Banking app yet? Download it here. 

Don't have the app? No worries! You can also activate your debit card yourself via

  1. Go to the Self-service corner, select the category "My accounts and cards"
  2. Select “Use my debit card outside Europe"
  3. Log in to Home'Bank: make sure you have your ING debit card and card reader

You cannot do via the app or computer?

Just call +32 2 464 60 04 (from Monday to Friday between 8 am and 10 pm / Saturday between 9 am and 5 pm).