Free time

13 May 2019

Withdrawing cash and making payments abroad: how much does it cost?

Nowadays making payments or withdrawing cash with your debit card is just as easy abroad as it is at home. But sometimes, there are extra costs involved. How much should you count on? First question to ask is: are you staying within the SEPA zone?

Making a payment within the SEPA (Single European Payment Area) zone: which card should you use?

You can use your debit card anywhere you see the Maestro logo. Banks are not allowed to charge you more than they do in your own country. At ING card payments in euro with your debit card are free of charge. Paying in euro by credit card is also free of charge.

For amounts in other currencies, the tariffs of non SEPA zone are applicable.


So for payments in euro within the SEPA zone you can use either your debit card or your credit card free of charge.

Withdrawing cash within the SEPA zone : is it free of charge?

The rule that says you can’t be charged more in the SEPA zone than in Belgium also applies to cash withdrawals in euro with a debit card. ING Green Account holders do not pay any additional costs. As ATM's abroad do not belong to the ING Belgium network, holders of an ING Lion Account pay € 0.50 per transaction. If you use your credit card to withdraw cash, you will generally be charged a fee. In the case of ING for example, a flat fee of €4.96 will be charged, along with 1% of the total amount withdrawn (excl. VAT).


Please note: it is possible that the provider of the ATM you use to withdraw cash may charge additional fees. In such cases, the amount will be clearly indicated on the screen and you will have the chance to cancel the transaction free of charge and try a ATM of a different bank. 

It’s usually cheaper to use your debit card to withdraw cash in euro within the SEPA zone.

Making a payment in foreign currencies or outside the SEPA zone : what should you know?

If you are travelling to a country that does not use euros, additional fees will apply to both card payments and cash withdrawals in other currency.


Planning to make payments outside the SEPA zone? If you use your ING debit card, the following charges will apply:

  • A processing fee of € 0.61.
  • An exchange commission of 2.299% of the transaction amount

The processing fee is also applicable when you pay in euro outside the SEPA zone.


If you use your ING credit card, all you pay is an exchange commission of 1.60% of the amount.


  • For Example:

Paying the equivalent of € 100 at a restaurant in Hong Kong: if you use your debit card, you will be charged € 2.90 in fees. If you use your credit card, the charge will be just € 1.60.

For card payments outside the SEPA zone, it is cheaper to use a credit card.

Withdrawing cash in foreign currencies or outside the SEPA zone : how to pay less charges?

When using your ING debit card to withdraw cash, there are 3 different charges applicable per cash withdrawal in other currency:

  • A charge of 0.3025% (incl. VAT) of the amount withdrawn
  • A flat processing fee of € 4.24
  • An exchange commission of 2.299% of the amount withdrawn (incl. VAT).

If you choose to pay in euro outside the SEPA zone, the first 2 charges will still apply.


When using your ING credit card, you pay a flat withdrawal fee (€4.96 euro + 1% of the amount withdrawn) and an exchange commission of 1.60%.


  • For example

Withdrawing the equivalent of € 100 from an ATM in San Francisco: if you use your debit card, you will pay an additional € 6,84 (incl. VAT) in fees. If you use your credit card, the fee is a little more: € 8,1 (incl.VAT).

Outside the SEPA zone, it’s better to use your debit card to withdraw cash in other currencies as the fees are lower.

Enjoy your holidays even more

In order to make sure to travel without a care, don't forget to take out a travel insurance.

Discover the ING Lion Assistance !

Did you know…

You can use our ING Smart Banking app not only to activate Maestro instantly (even from abroad) but also to check your account balance and your debit and credit card transactions at any time and from anywhere? Which makes it the ideal travel companion!