Housing

Manage my mortgage loan online

Want to upload an invoice? Request a tax or base certificate? Modify a contract? At ING, it’s easy to do it all online!

Different services available

Do you want to release some funds to carry out works, or do you need a tax certificate but don’t have time to come into a branch ? At ING you can easily manage your home loan online. Is something not clear?

Manage your mortgage quickly and easily with Home'Bank

Request the release of funds

Use Home'Bank to import a copy of your bills and/or supporting documents. After approval, ING will deposit the amount into your account. First, check the criteria that your bills must satisfy and which file types can be imported.

If you are unable to use HomeBank services, you may send your supporting documents by post along with your completed application form.

The three day processing period begins on the date of receipt of the documents.

Request a document or tax certificate

Download your tax certificate for this year or last year. Simply select the documents you need from your list of tax certificates.

Request a free copy of the amortisation table, offer letter or basic tax certificate for your home loan via Home'Bank.

If you apply for subsidies or Loss of Income insurance, your bank must complete certain documents. This is done quickly at ING. Use Home'Bank to import the document. We will complete it and send it back to you. You decide how: by e-mail or by post.

If you are unable to use HomeBank services, you may send your supporting documents by post along with your completed application form.

The five day processing period begins on the date of receipt of the documents.

In Home'Bank, you can request a signed certificate that officially proves:

  • that you are not behind on payments
  • that you regularly repay your home loan
  • that you have an ING loan
  • the loan amount you still have to repay
  • the current account associated with your loan.

You pay a fixed amount per request.

Make an early repayment

Use our tool in Home’Bank to simulate and request an early repayment.

Change your contract details

Change the account onto which borrowed funds are deposited and from which repayments are debited via Home'Bank. At the same time, indicate whether you also want to use the new account for your insurance policies.

If you are unable to use HomeBank services, you may send your supporting documents by post along with your completed application form

The two day processing period begins on the date of receipt of the documents.

Do you want to add your partner to your existing mortgage? Or remove a borrower following a separation? You can request this change directly via Home'Bank.

For other types of borrower changes, make an appointment at your ING branch.  

Do you have a question or do you want to change something else about your loan?

Then make an appointment at your ING branch. Our staff will clearly explain what you can change and what costs are involved, if any.

3 easy steps

to benefit from these services
  1. Log in to Home'Bank
  2. Click on a mortgage loan
  3. Choose the desired service