Interests

Why is your debit card not working or blocked?

View the different options for unblocking your ING debit card.

Is your debit card defective?

Replace your card:

Replace your card:

Renewal is automatic. Renewal is automatic. Your new debit card will be sent to the address we have in our system.

Replace your card:

Where are you located?

Have you checked your balance or the limits of your debit card?

Do you have any issue with your PIN code?

You don't have a debit card anymore?

Call us directly from the ING Banking app, via “Services” at the bottom right and click on the telephone number of our Customer Service. Or call +32 2 464 60 01 (from Monday to Friday between 8 am and 8 pm and Saturday between 9 am and 5 pm).

You haven't found an explanation suitable to your situation?

You can just call us directly from the ING Banking app via the menu 'Services' or form +32 2 464 60 04 (from Monday to Friday between 8 am and 8 pm / Saturday between 9 am and 5 pm).