9 February 2021
Do you recognize phishing?
Discover the golden rule not to fall for a phishing trap
- Never enter your access codes for your internet banking if you come from an electronic message or e-mail.
- Stop immediately and close your browser window, because this is phishing.
- ING never sends a link to Home'Bank in an SMS or an email.
You’ve heard a lot about phishing but never actually met it - or maybe you’ve already received a phishing message and would like to know how best to protect yourself. Below we've collected some of the most common messages, both emails and SMSs. Take a close look to see how they’re written and how to recognize them.
A phishing email is often easy to identify.
Here are some pointers to help you:
Below are some phishing messages our customers have sent us:
SMSs are often used by fraudsters to make you panic and prompt you to react quickly. The message often contains an urgent alert (e.g. “we have isolated your account”; “an unknown computer has connected to your account”; “your payments are blocked”).
Don’t be distracted by the urgency. First check the following:
Be on the alert: the message may have nothing to do with your bank, but can still be fraudulent:
Fraudsters can use any messaging tool to trap you. Whether it’s Facebook Messenger, WhatsApp or Snapchat etc., the same rules apply:
If you receive a message of this type, please send it to us at the following address: firstname.lastname@example.org.