Let’s stop online fraud
Fraudsters are creative. They demonstrate a great deal of ingenuity in their attempts to steal money from their victims. Learn how to spot their tricks and protect yourself.
The latest news on fraud
Update: 01/10/2020
WhatsApp scam, do not transfer money to a fake family member (read how to protect yourself).
[ING] Your Home'Banking contract has expired, please log in to renew it and avoid blocking your app [+fraudulent link].
[ING BANK] Someone has just registered a device in your banking app. If this was not you, immediately delete all registered devices via …
Previous updates:
Phishing e-mail/SMS: "Your account has been quarantined". This is a fake, do not click on the link.
You have one new (un) read message in your personalized bank email. View your personalized bank email here
Beware of fraud on second-hand websites (read our advice to protect yourself)
Phishing alert: “Verification of your account. Due to one or more unusual login attempt (s), your account has been temporarily blocked.”
IMPORTANT: you can learn to read to which website the links in the messages take you and detect fraud on www.ing.be/URL.
Basic fraud prevention rules
The codes generated by your card reader have the same value as your card’s PIN - NEVER share these codes with anyone.
ING does not send text messages containing clickable links - Never click on a link in a text message that looks like it has been sent by ING.
Please send us any fraudulent text messages and e-mails that look like they have been sent by ING to phishing@ing.be
Have you been the victim of online fraud?
Have you received a fraudulent message claiming to be from ING? Please send it to us (phishing@ing.be).
Have you noticed a suspicious transaction on your bank account? Please let us know (fraud@ing.be).
Learn to spot the signs
There are ways to spot fraudulent messages. Follow our tips to avoid the pitfalls.
The various types of fraud
Here are the various types of fraud which our clients may come across.