The latest news on fraud
FRAUD “our automated system has found unusual activities on your account you need to request a new card reader”
Fraude: “Uw ING rekening is tijdelijk geblokkeerd omdat u bent ingelogd op een onbekend apparaat.” Do not click on the link.
Phishing e-mail/SMS: "Your account has been quarantined". This is a fake, do not click on the link.
Alert: Ordering protective masks on the internet: Be careful, several companies have already been victims of fraud (more information)
Beware of fraud on second-hand websites (read our advice to protect yourself)
“You have an important message, check this as soon as possible.” The link (ing.be/verification) is a fake, by hovering the mouse over it, you can see that it is not going to ing.be.
IMPORTANT: you can learn to read to which website the links in the messages take you and detect fraud on www.ing.be/URL.
Basic fraud prevention rules
The codes generated by your card reader have the same value as your card’s PIN - NEVER share these codes with anyone.
ING does not send text messages containing clickable links - Never click on a link in a text message that looks like it has been sent by ING.
Please send us any fraudulent text messages and e-mails that look like they have been sent by ING to firstname.lastname@example.org
Have you been the victim of online fraud?
Have you received a fraudulent message claiming to be from ING? Please send it to us (email@example.com).
Have you noticed a suspicious transaction on your bank account? Please let us know (firstname.lastname@example.org).
Learn to spot the signs
There are ways to spot fraudulent messages. Follow our tips to avoid the pitfalls.
The various types of fraud
Here are the various types of fraud which our clients may come across.