Febelfin launches a playful campaign on safe internet banking.

This campaign is centred around Dave, a medium endowed with "paranormal" gifts. Passers-by were given the opportunity to ask his personal advice for free. This turned out to be a real success. However, Dave gets his information from a group of hidden hackers who provide him with all of the information the customer has made available on public websites. What is the name of your children? What was the price of your house? How much money is there on your bank account? How much did you spend on clothes last month? What is your bank card code number? Your entire life is online, and it may be used against you. That is why you have to be vigilant.

See what happened to Dave's unsuspecting passers-by on www.safeinternetbanking.be.

Pay attention to phishing

Misleading e-mails are turning up asking you to verify your ING account. Those misleading e-mails contain links to a fake Home'Bank log in page. If you go on that page, you are asked to introduce your personal details. Then, a so-called ING Home'Bank Helpdesk liaison officer calls to make some transactions with your ING Card Reader.

That operationis the opening door for the criminal to connect in your name and make transfers.

Do not ever give your confidential personal details by telephone or via e-mail. It is also worth for any combination (RESPONSE) generated by your ING Card Reader.


  • Always log in yourself to Home'Bank via www.ing.be.
  • Do not ever give personal details by telephone.
  • Do not ever give your confidential codes (RESPONSE, pin code, etc.) by telephone.

Read carefully our tips to recognize a misleading e-mail or a fake website.